Residential Utilities Move-Out
1 step completed · 1 action required · 13 upcoming
Next action required
Aaron: Forward email to Database / Shorthold
Forward the tenant move-out notification email to the Database team and Shorthold. Record confirmation.
Aaron: Forward email to Database / Shorthold →Steps 3–15 will start after this step is completed.
Workflow
1/15 done
Tenant move-out notification received
Completed 31 May 2026, 10:54
Aaron: Forward email to Database / Shorthold
Action required
Aaron: Agree move-out date with tenant
Database: Check notice validity
Database: Notify tenant of liability [invalid notice]
Database: Update Qube with valid move-out
Sofia: Send tenant move-out form
Sofia: Send DocuSign forms
Sofia: Schedule move-out on HelpTheMove
Sofia: Follow up with tenant on move-out date
Sofia: Confirm tenant form is submitted
Sofia: Enter move-out information into HTM
New tenant information sent to Shorthold
Esther: Update Qube with new tenant
Sofia: Update HTM with new tenant info and meter readings
Technical details (audit log, trigger origin)
- 31 May 10:54 system step_activated
- 31 May 10:54 system step_activated